Shipping Policy

All your orders are carefully prepared and shipped from our warehouse in Saint-Jean-de-Luz, in the Basque Country.

Shipping to mainland France

Shipping Method	Rates	Estimated time
Pickup Point or Locker	FREE	3 to 5 business days
Home Delivery	10 € (including tax)	2 to 3 business days

Shipping in Europe

We ship to the following countries: Germany, Austria, Belgium, Spain, Italy, Luxembourg, Monaco, the Netherlands, Poland, and Portugal.

Shipping Method	Rates	Estimated time
Pickup Point or Locker	FREE	5 to 7 business days
Home Delivery	15 € (including tax)	4 to 5 business days

Deliveries to pickup points and lockers are handled by Mondial Relay and its partner carriers, depending on the destination country.

Delivery times are approximate and calculated from the date your order is shipped, excluding weekends and holidays. The available shipping methods are specified during the ordering process.

Do you have a question about your delivery?

Our customer service team is here to help: serviceclient@bayona.fr.