Shipping Policy

Order Fulfillment and Shipping

All our orders are carefully packed by hand and shipped from our warehouse in Saint-Jean-de-Luz. We process your orders the same day or the next day (excluding weekends). Delivery is handled by DPD.

For in-stock items, delivery times range from 2 to 3 business days from the date your order is shipped, with a maximum delivery time of 15 business days.

En cas d'absence le jour de la livraison, veuillez vous référer aux conditions indiquées sur l’avis de passage laissé à votre adresse.

Delivery

Mainland France, Corsica, and Monaco

Free pickup at a pickup location 

• DPD Predict delivery: €10 (including tax) 
• DPD Pickup delivery: free

Europe:

 (Germany, Belgium, Luxembourg, the Netherlands, Austria, Spain, Italy, Portugal)

• DPD Classic shipping: €15 (including tax) 
• Livraison  Pickup : offert 

 

If, despite our careful preparation of your order, a product does not meet our quality standards, please contact our Customer Service team atserviceclient@bayona.fr